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Example of Ecosystem Monitoring
Insure-Go is a fictitious third party insurance agency that provides
insurance as an additional add-on service to clients of its parent
travel agency.
Performance at a Glance
| Service Partners |
Payment Processor
Payment processing provided by PayPal
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Address Validation
Checks shipping address by postal service
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Shipping Rates
Queries delivery costs of printed documents
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| External Interfaces |
Website
Our external website
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Ticket
Access
Checks access to ticketing information
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Net Documents
Monitor performance of document printing
service
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Invoice
Accounts
Validates invoicing / internal accounting
system
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Infrastructure
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Query Account
Queries status of customer's account from
parent company
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New Customer Order
Ability to create a new customer quote
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End of Day Summary
Monitoring of account summary transaction
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Features of Insure-Go's Ecosystem
- The Insure-Go service is hosted on Amazon’s Web Service
(AWS)
- It interfaces with its parent company to check the status of
tickets (eg reservation confirmed, travel tickets dispatched
to customer etc)
- Uses a number of other services to execute its business:
- Payment processing (from PayPal)
- Shipping services (from UPS)
- Documentation printing (from a third party provider)
- It also checks on the performance of its external SaaS invoicing
service that it uses for billing and invoicing.
More detailed information
To get more detailed information (eg comprehensive graphing and
trending analysis etc), please log into the Webmetrics
Control Panel.
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