Why Choose Webmetrics as Your Performance Management Partner?

Technology
Webmetrics is committed to maintaining feature-rich services that scale with customer needs. Our ability to monitor the industry’s most complex applications sets us apart from the competition. The third generation of Webmetrics GlobalWatch offers support for virtually any type of web application, including HTML, Web 2.0 Web Services and AJAX, Flash, ActiveX and Java applets. These applications can be monitored from almost anywhere within or outside the corporate firewall. In addition, customers can now monitor SaaS (software as a service) applications as well as internally managed web applications for improved performance and availability.

Expertise
Since 1999, Webmetrics has executed thousands of load tests and monitors against a diverse range of applications and system configurations. This experience enables us to help customers and partners rapidly identify, diagnose and solve issues that affect website and application performance, allowing customers to concentrate on their core competencies and focus on ebusiness success.

Ease of Use
We strive to make our services intuitive, with easy-to-understand management and reporting tools. We believe that the easier our products are to use, the more value they deliver. Our services extend the power of performance monitoring data to IT, marketing and executive audiences, helping quantify the success of online initiatives such as uptime, transaction performance and marketing ROI.

Support
With a business built upon the world of the ‘always-on” Internet, we recognize the importance of being available to customers when performance issues occur- regardless of their timing. We also recognize the importance of being able to talk to a live person. Our customer support team is available by phone, email or pager during regular business hours, with an additional emergency support team available 24/7 to meet your needs.