Ecosystems Solutions: Ecosystem Monitoring Example

Ecosystems Solutions: Ecosystem Monitoring Example

Take a Test Drive Talk to an Expert

 

Insure-Go is a fictitious third party insurance agency that provides insurance as an additional add-on service to clients of its parent travel agency.

Performance at a Glance

Service Partners

Address Validation

Checks shipping address by postal service

Shipping Rates

Queries delivery costs of printed documents

External Interfaces

Website

Our external website

Ticket Access

Checks access to ticketing information

Net Documents

Monitor performance of document printing service

Invoice Accounts

Validates invoicing / internal accounting system

Infrastructure

Query Account

Queries status of customer's account from parent company

New Customer Order

Ability to create a new customer quote

End of Day Summary

Monitoring of account summary transaction

Features of Insure-Go's Ecosystem

  • The Insure-Go service is hosted on Amazon’s Web Service (AWS)
  • It interfaces with its parent company to check the status of tickets (eg reservation confirmed, travel tickets dispatched to customer etc)
  • Uses a number of other services to execute its business:
    • Payment processing (from PayPal)
    • Shipping services (from UPS)
    • Documentation printing (from a third party provider)
  • It also checks on the performance of its external SaaS invoicing service that it uses for billing and invoicing.

More detailed information

To get more detailed information (eg comprehensive graphing and trending analysis etc), please log into the Webmetrics Control Panel.

Call +1-877-524-8299 Neustar logo Copyright 2009 Neustar, Inc. All Rights Reserved.