| Technical Benefits |
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Objective-based Monitoring: Measures and reports website performance in relation to user-defined performance
objectives. |
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Independent Monitoring Network: Tests websites up to every minute from outside your network/firewall to measure web performance from the global-user perspective. The GlobalWatch backbone is powered by Tier One providers. |
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Third-Party Validation: Provides independent proof of quality of your website's availability, response time and proper content delivery from outside your firewall. |
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Escalated Alerting Levels: Escalated error alerts with email, pager and SMS notification support. |
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Multi-User Administration: Multiple logins support provides permission-based account access and report delivery. |
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Configurable Strikes for Error Notification: Provides user-configurable control over the number of strikes experienced to constitute an error notification to eliminate false errors. |
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Flash Console: Web- or Windows-based application that provides NOC-like view of up to 16 monitoring services. Features real-time performance graphing and audible alerts of services. |
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API: Easy integration with third-party notification and back-end monitoring tools via Webmetrics API. |
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| Business Benefits |
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Enhanced Customer Experience: Increase online customer satisfaction and competitive advantage with high performing websites and applications. |
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Protect Online Revenue Streams: Reduce lost revenue as a result of website downtime or online transactional failure. |
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Cross-Departmental Performance Reporting: Deliver customized views of web performance monitoring data to key lines of business (IT, marketing, executive) and applicable business partners (infrastructure and service providers and developers). |
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Web Performance in Relation to Web Analytics Analysis: Correlate web performance monitoring and web analytics data to identify cause and affect relationships between web traffic and page load and transaction times. |
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SLA Management:: Verify SLA return on investment with independent, objective-based performance monitoring data. |
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