WEBMETRICS INTRODUCES GLOBALWATCH WIDGET FOR PUBLISHING LIVE WEB PERFORMANCE DATA
 

New Widget Exposes Performance of Web Applications and Services

San Diego – September 11, 2007 – Webmetrics, a leading provider of collaborative monitoring solutions for enterprise web ecosystems, has introduced the GlobalWatch Widget, a flexible and easy way for GlobalWatch Monitoring customers to share real-time performance data with internal and external service users. Utilizing the GlobalWatch Widget, companies can automatically publish key monitoring metrics captured by Webmetrics, extending performance visibility to service internal stakeholders while promoting independent validation of service speed and quality to customers and partners. The GlobalWatch Widget is a free enhancement now available to all Webmetrics’ monitoring users.

“Web oriented architectures have ushered a new set of requirements for how web applications and services are managed,” says Peter Kirwan, Chief Strategy Office for Webmetrics. “Our GlobalWatch Widget is a simple way for companies to expose performance monitoring data to those that tie into their data and/or functionality using web services. It also provides an intuitive solution for promoting the uptime and overall integrity of customer-facing web applications.”

Using the GlobalWatch Widget, customers generate simple HTML code that can be added to Network Operation Centers (NOCs), Intranets or publicly available web pages to display performance data for any service monitored by Webmetrics, including web sites, applications, web services, and streaming media. The Widget delivers a NOC-like view of monitored services, and both displays current service status and plots performance over the past ten monitoring samples. With the power to implement in a matter of minutes, the GlobalWatch Widget provides a quick to market solution that extends independent performance information to employees, customers and partners.

The GlobalWatch Widget can be implemented for a variety of business applications, including:

• Customer Support: Companies can implement the Widget across both self-service support sites and call centers to provide customers and internal first responders with a continuous view of service status. This results in both reduced incidents of unnecessary support requests and improved customer service levels.
   
• Service Validation: Widgetized performance data facilitates operational transparency within an organization, and between service providers and customers. Internally, management can validate that IT and Web Operations are meeting defined performance goals. Externally, customers and partners are provided proof of quality of service from a trusted third party.
   
• Ecosystem Management: SaaS and commercial web service providers can share performance data and enable collaboration between the companies that provide web services and companies that consume them. The results are simplified service management across vast and complex ecosystems, as well as validation that web service and connected APIs are performing as promised.
   

For sophisticated data integration requirements, customers can utilize Webmetrics’ API to create a custom reporting user interface for GlobalWatch Monitoring data. The Webmetrics’ API is also available free of charge to all GlobalWatch Monitoring customers.

How to Generate a Widget

The GlobalWatch Widget is now available. Current GlobalWatch Monitoring customers can activate a Widget by selecting the “Widget” tab within the service-level view of the Webmetrics control panel. New customers can obtain a Widget by signing up for a free GlobalWatch Monitoring trial at http://www.webmetrics.com/trial.html.

For a limited time, new and current customers that opt to publicly publish their performance data using the GlobalWatch Widget will receive their monitoring account(s) free for 90 days. To take advantage of this special offer, contact Webmetrics at 1-877-524-8299 x1 or sales@webmetrics.com. For more information about GlobalWatch Monitoring, go to http://www.webmetrics.com/performancemonitoring.html.

About Webmetrics
Webmetrics is a leading provider of collaborative performance management services for complex web ecosystems.  Webmetrics’ website testing and monitoring services are used by companies and SaaS providers that want to ensure online performance, competitive advantage and a positive end-user experience. Webmetrics’ GlobalWatch services test, monitor and measure the performance of websites, transactions, web services and streaming media to ensure 24/7 uptime and performance integrity. The Company’s customers include Barnes & Noble, Bluefly.com, DHL, GMAC, PayPal, Symantec, The Knot and Yahoo.

Founded in 1999, Webmetrics is a privately held company headquartered in San Diego, California. For more information, call 877-524-8299 or visit us at www.webmetrics.com.