Performance Monitoring Alerts & Diagnostics

Alerts:
Advanced alerting functionality from Webmetrics GlobalWatch enables instant email, pager and SMS alerts to be triggered when problems are detected. Users can set escalation levels and configure the number of strikes before error to eliminate false errors and ensure proper routing.
Alerts are customizable to ensure maximum flexibility, with options for creating maintenance windows, test alerts and customized alert messages. Alerts can be triggered for a number of issues, such as:
	SLA Violations
	Slow Page Loads
	Connectivity Issues
	Content Errors
	DNS Failures
	Missing Pages
	Internal Server Errors
	Localized Agent Errors
	Statistical Variation Errors
Diagnostics:
Webmetrics GlobalWatch allows users to detect, diagnose and rapidly solve errors by providing access to traceroutes and raw data logs. Using traceroutes, customers can locate the cause of connectivity failures from any of our agents worldwide to determine whether the network firewall, router or web server is causing the error — dramatically reducing time to resolution.
In addition, raw logs can be viewed for deeper analysis of individual page loads from individual agents, making it easy to determine the time, likely cause and relative importance of errors.