View Your Website Performance from Your Customer's Perspective

Online business is becoming more frenzied, more complex, and more important by the day. Through it all, one thing is clear: Your business has no time for downtime. External monitoring, from the point of view of your customers, is critical to ensuring their satisfaction and your success.

Benefits of External Performance Monitoring

Webmetrics’ external website monitoring solutions validate the uptime and performance of your websites and applications from an end user perspective.  We access your website from outside your network to simulate real user transactions as often as every minute, from all over the globe.

Actionable performance alerts allow you to fix immediate problems before customers are negatively impacted.  Trending data provides critical information for ongoing site optimization and performance improvements.

You can use the availability and performance data that Webmetrics provides to:

• Minimize negative customer impact
• Grow your revenues and protect your brand
• Reduce the load on customer service
• Speed time-to-fix
• Validate third-party SLAs

Flexible Solutions to Meet Your Unique Needs

Depending on the complexity of your site and applications, Webmetrics offers different monitoring solutions to meet your needs. 

Webmetrics Basic Monitoring  offers simple website monitoring and application monitoring to view performance and ensure uptime. This solution is affordable but also powerful, utilizing a real browser. If you’re looking to monitor a limited number of simple sites or applications from a few locations worldwide, Basic Monitoring might be for you.

If you need a more robust enterprise solution to get a broader global perspective on your website performance, monitor complex rich media, or have a strong platform on which you can build your current and future monitoring services, Webmetrics Enterprise Monitoring is the solution for you.  Webmetrics Enterprise Monitoring is a fully featured product line that offers a complete product portfolio including monitoring of mobile, websites, applications, rich media, web services, streams and network services, from global locations worldwide.

Webmetrics Monitoring Services Comparison Chart	Webmetrics Enterprise Monitoring	Webmetrics Basic Monitoring
Webmetrics Monitoring Services	Websites,  Applications, Rich Media, Streams, Web Services, Network Services	Websites, Applications
Monitoring  Agent Locations	Over 100 major global  cities	7 major global  cities
Real Browsers	Internet Explorer	Firefox
Emulated  Browsers	Available
Alerting	Email, SMS, Pager	Email
Alert Types	Connectivity,  Timeout, Application/Content, SLA, Per City, Diagnostics (network level  traceroutes)	Timeout, Content,  Response
Real-time,  Customizable Dashboard	Available » »
Management  Console for Hundreds of Services	Available
Support	24x7, phone and email	M-F, 9-5, Email
Full Page  Breakdown	Object  Waterfall, DNS Lookup, Time-to-First Byte, Transfer Times	Object  Waterfall, DNS Lookup, Time-to-First Byte, Transfer Times
Customizable  Reporting	Available
Scripting	Watir, Ruby	Selenium, JavaScript
Data Retention	1 Year	3 Months
Ecosystem  Sharing Capabilities	Available
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Not sure which solution is right for you? Let us help!  Webmetrics has experts on hand to help determine your needs and identify the right solution for you. Contact us today!