As a SaaS provider it’s crucial to monitor the performance of your services from a customer’s perspective so you can resolve issues before they are impacted. Webmetrics externally monitors your sites and applications from all over the globe, using a real Internet Explorer browser to provide a true view of end user performance. Plus, Webmetrics allows you to differentiate your services and validate Service Level Agreements, with collaboration tools for sharing performance data with internal and external parties.

• Validate your
  performance against service level agreements (SLAs). Put your customers' minds at
  ease with Webmetrics'
  third-party verification.
• Monitor simple Web sites and critical, complex Web applications with ease. Webmetrics supports Web 2.0, AJAX, Adobe^® Flash^®, Java™ and other advanced technologies.

• Track your performance from nearly anywhere, thanks to Webmetrics' monitoring agents in 100+ major cities worldwide.
• Gain an authentic
  end-user perspective. Capture and track performance as a real user interacting with your site, utilizing a standards-based Ruby/Watir testing engine with the Internet Explorer® browser.

• Share performance information – simply and securely. Establish trust, differentiate your service, and speed time-to-fix. Webmetrics' secure collaboration tools let you share data and services with third parties, both inside and outside your organization.
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