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New and Improved!
Ecosystem Management |
Enhanced Security – Improved Collaboration
If you are doing business on the web today, you likely rely on the effective and timely participation of numerous partners, your “ecosystem”, to complete your value chain. While providing benefits, this ecosystem also adds complexity to day-to-day performance management. Your customers only see your brand, not the layers behind it, whether they have a positive or negative experience with your services. The buck stops with you, so how can you effectively manage your ecosystem to ensure that your end users are getting the best possible experience?
The Solution: Have you noticed the “Ecosystem” tab on your monitoring dashboard? Ecosystem Management is a safe, effective and efficient solution to the challenges of managing a complex delivery chain, and is a free feature available to all Webmetrics monitoring customers. The Ecosystem Management collaboration platform provides simple tools for identifying your ecosystem and managing performance, including secure sharing of services, reports and widgets to/from partners. Simply click on the tab in your dashboard to request service activation.
NEW Customized Reports for Sharing (Available mid-April): You will soon be able to create multiple custom reports per account, allowing for better, more secure collaboration. For example, you could create an executive summary report, an internal operational report, and a partner report, all within your account, and share these with various individuals within your ecosystem. The “Shared Reports” tab can be used for setting up this feature.
Learn More: To learn more about Ecosystem Management attend our upcoming webinar. Or visit our website to view a short video, read the white paper and access the data sheet. |
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Exciting Changes to
GlobalWatch Monitoring Platform |
Better Performance – Increased Simplicity
The Webmetrics GlobalWatch platform is the backbone of our performance monitoring system. It's the tool used by hundreds of customers every day to view their daily activities dashboard, run reports, select monitoring agents, and more. Over the next few months you'll notice some exciting changes to GlobalWatch, that will make your life easier and further improve the quality of this service. They include:
- Available Now: The ability to reset and delete services to clear all data (learn more at help)
- Available Now: The GlobalWatch Script Recorder has been updated for Watir version 1.6.2.
- Improved performance of the web console to get you the information you need faster
- Improved report quality with a new PDF engine
As always, we love to hear from you, so if there is an improvement you're looking for, please email us at products@webmetrics.com. |