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Happy New Year!
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Happy New Year from Neustar’s Webmetrics product team! We hope you enjoyed the holidays and are refreshed and ready to go for 2010. We’d like to take a moment to tell you about what we worked on last year and what we have planned coming up – but first, we wanted to thank you for your involvement with Webmetrics and your valuable insights. Your ongoing input is a major source of our product development efforts; and it’s always enjoyable talking with you. Please keep your comments coming! Email us at products@webmetrics.com.
The Year in 2009
Looking back at 2009, Webmetrics reached some significant milestones for our monitoring platform. Along with ongoing product improvements, tweaks, and fixes, we added or improved the following:
- The Webmetrics agent network was expanded to over 100 major cities worldwide.
- A wizard was added that enables you to easily reorganize the services you have paid for without having to change your contract or contact support.
- We added a new UI for metered billing customers to simplify ongoing management.
- Reporting was enhanced with multiple custom reports and report sharing.
- Simultaneous monitoring was extended.
- RIA script QA was automated so you can get your RIA scripts up and testing faster.
Looking forward: 2010 Market Dynamics
The dramatic growth in the number of mobile users accessing web sites and services is expanding the need for performance monitoring. This channel, through which customers interact with brands, is becoming more and more important to defending and growing revenues.
In addition to mobile user growth, new threats to site performance and revenue are coming from many new sources. Social media sites, the blogosphere, and microblogging services have enabled massive amounts of consumer connection, communication, and interaction with the various companies that we serve. All of these have the potential to overwhelm your web presence, degrade performance, and affect revenue.
Our vision at Neustar is to evaluate emerging technologies and provide our customers with the tools to discover growing problems before they happen. The need for performance monitoring beyond the web infrastructure for which our clients are responsible is driving our innovation. The modern monitoring platform will look beyond your site and web services and identify threats before they become problems.
Webmetrics will deliver on that vision in 2010.
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Important API Announcement
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In order to improve security, extensibility, and consistency, we have released an update to our API’s.
Summary of changes:
- The root API URL has changed to-https://api.webmetrics.com/v2/.
- To enhance your security, your account password is no longer passed as a parameter to the API
Instead you must pass a SHA1 hash of your username, your account's API key, and the current unix timestamp. For more information see our Help Page regarding APIs.
- You are now able to make both POST and GET requests of the parameters
- The response header has been changed from 'text/xml' to 'application/xml'
If you have questions about the update, please contact: products@webmetrics.com
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Free Instant Performance Check
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Check out our new free instant performance check tool. If you or your friends ever need a fast and free performance check on a URL, just type it on the page and get feedback from 5 locations worldwide (Philadelphia, San Francisco, Copenhagen, Osaka, Melbourne) in seconds! This handy page measures total load time, DNS lookup time and transfer time.
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Tips and Tricks
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The Webmetrics API is a great way for customers with customized monitoring, alerting, and reporting requirements to extend the Webmetrics GlobalWatch platform to programmatically interact with much of the same functionality available via the Web Console.
This includes but is not limited to creating monitoring services, adding alert contacts, and changing the monitoring agents. All API usage is included with all plans and provided as RESTful web services that can be found HERE.
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Did You Know...
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…You can use the various options available in your log files to diagnose performance issues. Use the logs to evaluate exact errors or occurrences over a period of time. To learn more click here.
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New Webcast: “Make the Most of Your Webmetrics Monitoring Service!”
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Whether you’re new to Webmetrics or a seasoned user, you might not be familiar with some of the built-in features that can improve your service and simplify your life. View our webcast to learn tips and tools to optimize, customize and simplify your service. View Today.
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New Case Study: TechXpress
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“We decided to switch to Webmetrics because it offers superior reporting, tracking and flexibility, all in all, it is a more comprehensive solution.” - Louis Camassa, VP of Web Business Solutions at TechXpress. Read the full case study.
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Webmetrics Featured Panelist at the Web 2.0 Expo in New York
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At the Web 2.0 Expo in New York, Lenny Rachitsky (Software Architect/R&D at Webmetrics) served as a panelist discussing the importance of a holistic monitoring approach.
The panel included representatives from analytics and social media monitoring industries, and was hosted by the authors of the book “Complete Web Monitoring”.
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