USI partners with Webmetrics for e-commerce monitoring
Philbert Shih  
Thursday, August 23, 2007

USi partnered with Webmetrics, a privately held provider of monitoring solutions, to help USi's e-commerce clients monitor the performance of their applications and provide a competitive analysis against their top competitors. USi hosts large-scale e-commerce implementations for platforms such as IBM's WebSphere Commerce, MarketLive and BroadVision. The service will be offered on a complimentary 30-day trial.

From the mass market to the large enterprise, partnership is the best way for hosters to access the specialized capabilities they need to bring the full gamut of services to customers. The relationships are typically win-win and require little investment. We are seeing this develop in the mass-market space, and it is par for the course in the managed hosting segment, where customization and management of infrastructure demand technologies and services outside the scope of a hoster's immediate area of expertise. Such partnerships also speak to the need for hosters to play an active role in their customers' success. Managing infrastructure is one thing, but providing the tools to help them succeed is an important complementary service hosters must consider.